To qualify for a 30 day refund, customers must do the following:
Please ship to the following address:
International Customer Services
IDA Industrial Park
Cork Road, Waterford
Note: Packages without an RMA number will NOT be accepted or issued a refund. After the fulfillment center has received the package with a valid RMA number, and the order is processed within 3-5 business days, a refund will be issued. It does take some time for your bank to post the refund to your account. Please allow 10 business days for your refund to appear on your bank statement. If you have questions about a refund that has been issued, please call customer care at +44 (0) 800 078 6063.
Note: All shipping and handling charges are non refundable.