Product Returns

How to Process a Return

To qualify for a 30 day refund, customers must do the following:

  1. Call +44 (0)800 078 6063 or email support@juvesiio.co.uk and Request an RMA number.
  2. Mail back your bottle (unopened or opened) to our fulfillment center (see shipping address below).
  3. Package must be postmarked within 30 days of initial order.
  4. Include the RMA number clearly written on the package.

Please ship to the following address:

Juvesiio Returns
Unit 312
International Customer Services
IDA Industrial Park
Cork Road, Waterford
Ireland

Note: Packages without an RMA number will NOT be accepted or issued a refund. After the fulfillment center has received the package with a valid RMA number, and the order is processed within 3-5 business days, a refund will be issued. It does take some time for your bank to post the refund to your account. Please allow 10 business days for your refund to appear on your bank statement. If you have questions about a refund that has been issued, please call customer care at +44 (0) 800 078 6063.

Note: All shipping and handling charges are non refundable.

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